Returns & Exchanges

We want our customers to receive exactly what they expect when they buy through our website.  We ultimately want you to be happy and come back to shop with us again and again.  Our guarantee is a handshake – a promise that we will be fair to each other.  So if there is something wrong with our products, somethings not working as you think it should we will honour our process and except a return or exchange.  

Here’s what you need to know…

  1. No explanation needed, just email us and let us know your returning your item
  2. Pop the products back in the mail to our return address
  3. If you request a refund we will transfer the money back in the same way you completed the purchase e.g. if you paid by PayPal we will refund via PayPal